Our experienced management team have a combined experience of 75 years in the charity auction and event management marketplace. We pride ourselves in delivering a first-class experience to each charity, the talent and their supporters wishing to purchase one of our unique items.
How does theauction.golf benefit from offering the auction service?
The theauction.golf platform is provided completely free of charge and costs the charity nothing, our transparent pricing structure allows us to maximise the monies we raise.
We list the items, take the photographs, confirm authenticity and manage the payments, including postage and packing of each item for a percentage of the final sale price. This equates to around 20% and the final sale price, which includes all credit card charges too.
What happens if I am outbid?
Our system will email you should you be outbid. To avoid disappointment, we urge you to bid the maximum amount you are willing to pay – there are no additional costs for you as a buyer.
Are there any additional or hidden charges?
None whatsoever. The winning bid is the price you pay. We will dispatch the item for you within three days of receipt of your monies and the item will be sent by tracked delivery.
Should you require next-day delivery, please use the Contact Us form and we will do our very best to assist. Please note that in some case additional P&P may apply.
How quickly do you post the item?
We will post within 72 hours of your winning bid payment being received.
Should you require next-day delivery, please use the Contact Us form and we will do our very best to assist. Please note that in some case additional P&P may apply.
Is my bid binding?
Yes. We clearly state that you must be in a position to pay for the item at the price you have entered. We ask you to confirm this before proceeding with your bid.
By bidding on an item and not fulfilling your contract we have the right to place you under a Default Notice that will have a significant impact on your ability to take on any credit accounts.
And of course, you are stopping us providing an item to a genuine fan or supporter that has the means to pay and provide funds to help a charity with the excellent work they do.
If you have made a bid but, for whatever reason, struggling to fulfil your commitment please get in touch with us via our Contact Form.
How do we know the authenticity of the item being offered?
With so many online auction sites this is something that we feel particularly strongly about. However, with theauction.golf you are buying an item that has been donated directly to us. We have images to support each item and direct contact with both the provider and charities to authenticate each and every item on the theauction.golf website.